Policy

Town & Country Bank is committed to providing the highest level of security and privacy regarding the collection and use of our banking customers' personal information. A detailed description of Town & Country Bank's privacy statement is provided below.

Privacy Statement

Respecting Your Right To Privacy
At Town & Country Bank, we believe the confidentiality and protection of customer information is one of our fundamental responsibilities. While information is critical to providing quality service, we recognize that one of our most important assets is our customer's trust. Thus, the safekeeping of customer information is a high priority at Town & Country Bank.

Collection of Personal Information
Town & Country Bank collects non-public personal information about you from the following sources:

• Information we receive from you on applications or other forms
• Information about your transactions with us, our affiliates or others; and
• Information we receive from a consumer reporting agency

As you will read, we don't give away or sell personal information to anyone except as required by law (bank examiners, etc) or as permitted by law to those who do work for us (bank auditors, people who print and mail our statements, etc) - all of whom are themselves required to keep the information confidential and who can not solicit you. (This is explained in more detail below, read on!)

Use of Marketing Services and Third Parties
We do share information with companies that work for us - and they must keep the info confidential and private themselves. For example, we have vendors that print your personal checks and print and mail your account statements. These companies are acting on our behalf for your benefit and are contractually obligated to keep your personal information confidential. They are not authorized to use your information for any purpose other than the purpose for which we've contracted. The type of information that may be disclosed under these circumstances includes:

• Information you authorize us to release
• Our experience with you may be reported to credit reporting agencies
• To other parties when it is necessary or helpful in processing transactions that you have requested, including other financial institutions and networks involved in processing your transactions (for example, resolving a problem you've had with an ATM transaction at some other bank's ATM, or a check that's been presented with an encoding error.)
• In connection with maintaining or servicing your account with us
• In response to an inquiry about whether a check you have written will clear (in the case, we will only respond with a "yes" or "not at this time" - we will never provide balance information on your account.)
• Sometimes, we are required to release account information for other reasons:
  • To comply with a law, regulation, court order or subpoena
  • To local, state and federal authorities if we (or you) believe a crime may have been committed involving your account (for instance, if your checkbook is stolen)
  • To our independent auditors, attorneys and to our state and federal regulators
• If you decide to close your account(s) or become an inactive customer, we will continue to follow the privacy policies and practices as described in this brochure.

In short, we promise never to release your personal information unless it's for your benefit, you've authorized it or it's required by law - at Town & Country Bank, confidentiality is something we expect you to expect from us.

Town & Country Bank's Affiliated Companies
There are many members of our family, all owned or controlled by Leawood Bancshares, Inc., including Town & Country Bank; Town & Country Wealth Management; and Plaza Pointe Nine, L.L.C.

All of our affiliated companies have the same strict privacy policy. We may share your name and address with our affiliates to offer you a more complete range of quality Town & Country products and services. This allows us to provide you with the best products and services at the lowest cost to you. But rest assured, we will not share your information outside our affiliated companies.

Maintaining Accurate Information
It is in the best interest of both you and the bank to maintain accurate records concerning your personal information. We continually strive to maintain complete and accurate information about your personal accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will promptly investigate your concerns and correct any inaccuracies.

Limiting Employee Access to Personal Accounts
At Town & Country Bank, employee access to personally identifiable information is limited to those with a business reason to know such information. Town & Country Bank employees are educated on the importance of maintaining the confidentiality of customer information and on these Privacy Principles. Because of the importance of these issues, all Town & Country Bank employees are responsible for maintaining the confidentiality of your information, and anyone violating these principles will be subject to disciplinary measures. Any printed material that is subject to these standards is shredded.

Securing Your Personal Information
Town & Country Bank restricts employee access to nonpublic personal information. In addition, we maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

At Town & Country Bank, we hold your personal information and your trust in strictest confidence.

Business Relationships
www.town-countrybank.com contains links to other Web sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by other sites.